Privacy Policy
Discover Wellness
Empowering Health and Happiness
Mozlyt Health (“we,” “our,” or “us”) is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, book our services, or communicate with us.
By using our services, you agree to the terms outlined in this policy.
A legal disclaimer
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Mozlyt Health recommends consulting a qualified legal professional to ensure full compliance with the Data Protection Act, 2012 (Act 843) and any other applicable regulations.
Information We Collect
We may collect and process the following types of information:
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Personal Information: Full name, phone number, email address
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Health Information: Basic wellness or massage-related information necessary to provide safe and effective services
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Booking Information: Appointment dates, service type, preferences
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Communication Data: Messages sent via WhatsApp, phone, email, or forms
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Technical Data: IP address, browser type, and website usage data
How We Collect Information
We collect your data through:
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Website forms (booking/contact forms)
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Direct communication (calls, WhatsApp, SMS, email)
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Online booking systems
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Website analytics tools
How We Use Your Information
Your information is used to:
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Schedule and manage appointments
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Deliver massage and wellness services safely
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Communicate with you (confirmations, reminders, follow-ups)
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Improve our services and website performance
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Maintain internal records and business operations
Legal Basis for Processing (Ghana Compliance)
In line with the Data Protection Act, 2012 (Act 843), we process your data based on:
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Your consent
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The necessity to perform a service you requested
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Compliance with legal obligations
Data Protection and Security
Mozlyt Health implements reasonable safeguards to protect your data, including:
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Secure storage (digital and/or physical)
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Restricted access to authorized personnel only
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Confidential handling of health-related information
We do not sell your personal data. We may only share your information:
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With team members or therapists for service delivery
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With trusted service providers (e.g., booking or hosting platforms)
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When required by law or regulatory authorities
Sharing of Personal Data
Use of WhatsApp and Third-Party Platforms
When you communicate with us via WhatsApp or other platforms:
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Your data is also subject to their privacy policies
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We advise you not to share highly sensitive medical information through unsecured channels
Cookies and Website Tracking
Our website may use cookies to:
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Improve user experience
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Analyze website traffic
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Enhance functionality
You can disable cookies in your browser settings if you prefer.
Data Retention
We retain your personal information only as long as necessary to:
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Provide services
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Comply with legal obligations
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Resolve disputes
Your Rights (Under Ghana Law)
Under the Data Protection Act, 2012 (Act 843), you have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data
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Withdraw consent at any time
To exercise these rights, please contact us.
Third-Party Links
Our website may contain links to third-party platforms. Mozlyt Health is not responsible for the privacy practices of those external sites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Changes to This Policy
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
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Business Name: Mozlyt Health
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Phone: +233538729743
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Email: info@mozlyt.health
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Location: Accra, Ghana